How to Create a new POS Order

By the end of this article you will be able to;

• Create a new POS Order
• Add a Guest Profile
• Add a Guest Bedroom
• Add a Table
• Add the number of Guests (Pax)
• Open a Table for a pre book Guest from the Diary

The first step open the POS! 

Double click onto the HART POS app on your desktop if you are using a mouse, or single tab if you are on a touch screen. It looks like a blue bed with a red duvet.

The next screen will give you the option to log on to your training screen. Please tick 'I want a training Session' and then proceed with clicking on 'Login'. EXIT will close the screen down.

This will open the available Outlets for this till. These are indicated in Yellow. Simply tap on the one you wish to open.

Now press New to the left hand side bottom of your screen. 

Depending on your POS configuration you will be prompted to key in your operator code, or to swipe your POS operator card if you use these instead. Next select the room, the table and the covers. 

Simply free type and select OK. 

Now tab onto the item you wish to charge and click on Save at the bottom of the screen.

You can now add a Guest profile, a Room Number, a Table Number or a an amount of Covers also know as Pax.

To Add a Guests Profile click on Guest. 

This will open the guest wizard. To key in the name click on Name which will open the keyboard. Free type the name you are looking for and use OK to search. Click on the guest profile you wish to link to this order, if you can not find it use New at the bottom of the screen and enter the details you have to to hand. 

The colours to the right hand side indicate if the guest is booked into the restaurant already, a member or a resident.

Tab on the name you wish to select and then use Select at the bottom of the screen. This will insert the name to the order.

If you want to add a Room Number click on Room.

This will open a new window in which you can select all checked in bedrooms. The window will show the room number, the guests name and the package they are on.

OK completes the transaction and Cancel closes the screen without adding the room or guests details. 

To link and order to a function or event use F/R.

If a guest has been pre booked you always must open the New Order via the Diary button at the bottom of the screen. This will open the booked guests in a new window. Tab on the guest you wish to open the order for and click on OK.

Once you have selected all the desired items press Save. 

Use the Price or the Quantity button while highlighting the item you wish to change the price or the quantity for, but make sure to only to change the quantity before save or the preparation check in the kitchen will not print.