How to Cancel an item or an entire POS Order

By the end of this article you will be able to;

• Cancel a POS order
• Remove one or several items from the POS order

First, open the order you wish to cancel or void an item from. To do this go to open. This screen will show you all open orders, tab onto the order you wish to work on and this will now show in the screen to the top right hand side.

Highlight the item you want to cancel and press the Void button. The item has now been removed from the order. A new window will open, in here you will have to enter the mangers overwrite code and select OK. A new window will open, asking you to enter your operator code or swipe your swipe card if you use these instead.  

In order to cancel the entire order the Cancel button. A new window will open, in here you will have to enter the mangers overwrite code and select OK. A new window will open, asking you to enter your operator code or swipe your swipe card if you use these instead.