Understand and Usage of the Room Rack

At the end of this information article you will be able to;

• Understand the room Rack
• Book a room directly from the room Rack
• Filter the room rack.

To access the room rack, navigate to Tools> Room Rack.

On the left hand side you will see the all the room types and room numbers or names  for the hotel.

The first part is the room type, the second part is the room number or room name.

You may see that each room type is configured to a different  colour.

To the left you may see a coloured vertical line, if you double click on that line you can see either a floor plan or picture of the room, if this has been configured by your hotel.

At the top of the room rack you can see a tab for each month of the year.

Clicking on the tabs take to to that month's display.

On the top right hand side you can see 8 buttons. Here is what they do

Filter

This button allows you to filter the room rack by;

• Room Types
• Rooms
• Views
• Units
• Feature 
• Wings 
• Only clean rooms
• Floor.

Once you have selected your filters press the filter button and you room rack will be configured as per your criteria, for example we have filtered by DLX and GS rooms only.

Here is what the other buttons do;

• Refresh: refreshes the room rack
• Reset: clear the filters you have applied
• Notes: pressing here show any notes for that month
• Print: print's the room rack
• Aero: shows the room rack in a lighter colour version 
• 15: shows next 15 days

The room rack allows you to choose between displays, this can help you to see your mix of business at a glance.

• By status: this is a drop down box and it by default set to status, meaning that any reservations with a room allocated will show in the booking status colour. 
• By  account: any reservations with a room allocated will show by the account colour 
• By rate:  any reservations will show by rate plan colour 

At the bottom of the room rack you will see the arrivals and departure numbers

In the middle of the room rack,  is where you can see the reservations for the month and dates you have chosen to display.  Today's date will be shown as a pale green line

It is important to remember that only reservations that have a room allocated can be seen on this room rack.

By right clicking on a reservation and pressing edit you can edit the reservation window for that booking.

To book a room from the room rack.

Depending on your organisations procedure you may book room through the room rack.

To do this; 

Left click on the room and date you are booking for, this will bring up the reservation window with the arrival date already filled in and the room allocated.

You would then follow your normal organisational procedure to make a booking.

To move a room reservation during the guest stay.

Once a guest is checked in, you can only move their room from the room rack.

If a guest is moving rooms throughout their stay, if staying for more that one night you can only move them to different room from the room rack.

The booking will appear as a checked in arrival on the day for the room move, you need to either check them in again to complete the room move or in the individual reservation window press the move button.

Please read How to move a room guide