Resort Credit

By the end of this article you will be able to set up a rate plan to allow for Resort Credit.  Traditionally inclusive allowances have been pinned to a specific revenue type e.g. food for dinner allowances.  Resort Credit is an inclusive allowance that can be used across a range of outlets and services offered at the property.

Configure the rate plan

Configure the rate plan in the usual way.  For further assistance on this please see our guides in the Rates & Revenue section of the Knowledge Base

To allocate an allowance select the relevant service line from the middle section.  In the example below this is Resort Credit.  The revenue used should be the same as used for Package Profit as per regular allowance rate plans.  Please note Resort Credit allowances can only be allocated on a per room basis and the Allowance per Room check box must be ticked

Selecting the Resort Credit Service the allowance should be added in the area below.  Whilst a Category MUST be added the key difference with Resort Credit is that the ALL field should be ticked to allow all categories to be absorbed into this allowance.  Please note Sales Groups can not be used in conjunction with the feature.  The allowance should be set to the total per room e.g. £100

Controlling the use of the credit

By default Resort Credit can be used across any item category e.g. food, beverage, spa, golf.  This therefore excludes the use of Resort Credit against Accommodation or Service Charge/Gratuities

How the Resort Credit can be used is via the Outlets the Credit can be used in.  In the example above this credit is only allowed in the BO, G Room Dinner or SPA outlets.  Attempting to use the credit in any other outlet will result in a message of 'No Allowance Available'

Linking the Resort Credit to an Outlet

As with any inclusive rate plan, the service and revenue centre must be linked to the Outlet via Configuration > Outlets Transfers:

Important Pointers

In order for Resort Credit to be active it is essential that:

1) The 'ALL' check box is ticked when applying the allowance

2) At least one category should be assigned to the allowance (e.g. Food)

3) Sales Group allowances can not be used

4) Resort Credit is always on a per room basis and the  ALOWANCE PER ROOM check box should be ticked 

5) Only one allowance per rate plan can exist