How to use Text Messaging

Modified on Tue, 18 Jan, 2022 at 11:59 AM


By the end of this training article, you will be able to: 

 

  • send out text message 
  • know why the process might not have worked 

 

Reservations > Facility Booking 

 

Go to reservations, facility restaurant or spa and fitness and select the restaurant or spa facility of your choice. 

 

Now select the date on the diary for the day you want to remind people of the booking (use the 

calendar at the top left part of the window). 

 

 

 

Now go to the top HART PMS menu and select Diary > Tools > Text Messaging 

 

 

 

The first time you do this it will show you a message that you have selected the Text 

Messaging template. 

 

Then select Diary > Tools > Text Messaging again and a new window will pop up which 

displays all restaurant bookings for the selected date. 

 

 

 

Here you have the option to untick the people you may not have a mobile number for or the ones 

you do not want to contact. 

 

Now press Send on the bottom left and the messages will be sent out. 

 

Select Cancel if you suddenly would like to cancel the sending of text messaging and use Exit to exit the screen. 

Hart Tip: If your sending fails it is most of the time due to the Comapi account needing to be topped up. Please log in and check your balance. 

 

 

 

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