How to run End of Day

By the end of this training article, you will be able to: 

• run the end of day procedure 
• solve any issue that might be stopping this
   

At the end of each business day, a Hart user must run the night audit to add any fixed charges to any checked in folios and to change the systems date to the next day. 

Reception > Close Day 

Go to reception and select close day, this will prompt you enter the close day password. The following window will open: 

The top left hand side will show the user all Close Day Info, meaning what day are we closing, Close Date, and Last Closed Date. 

We can now take Actions. Either OK to start the night audit or Cancel to stop the night audit. 

The system will then run through Cashier Check, Departure Check, Arrival Check, Order Check, Billing Check, Fixed Charges, Date Change, Clear Up and Statistics. 

If any of these are outstanding, Hart will stop the night audit and open the window with the problem.  

For example, if a departure/ arrival is outstanding, the departure/ arrival screen will open and the outstanding departure/ arrival for today’s business day must be dealt with first. Now you must restart the night audit from the beginning. 

Once the Cashier Check, Departure Check, Arrival Check, Order Check, Billing Check, Fixed Charges are completed the night audit procedure will stop at Date Change, we must now select Proceed to complete the night audit and change Harts date or click on Cancel if you have realised you would like to abandon the procedure. 

Hart will give you one last chance to confirm that you are willing to finalise the fixed charges. 

Select Yes and the night audit is completed. 

Please note that the Backup is completed automatically, and the Backup option is only to be used if advised at your installation.