Creating ticketed events for sale online

Modified on Thu, 1 Dec, 2022 at 12:09 PM

By the end of this training article you will be able to;

  • Create a course in HART
  • Link Functions to courses
  • Edit copy and imagery for selling tickets online
  • Create direct links to courses


This training guide assumes you have the Cookery School/ Event ticketing engine set up online already. Please contact the support team if you would like to get this set up.


Creating a course in HART


The ticketing engine is configured based on courses being available for events. For example, you may run a series of cookery courses throughout the year, or a series of tribute nights. These are individual events all grouped into a single type of event.


To create these courses, navigate to Configuration > Functions > Courses and add a new entry. 



  • ID: Automatically generated by the System
  • Course: The name of the course you are creating. This will be how they are grouped online
  • Children allowed: Tick if children are allowed. This will enable or disable the children's box online
  • Duration: Select if this is a full day, half day or evening event
  • Web: Click to enable this course for web bookings


Save your changes.


Link Functions to courses


Open the function booking for the event you wish to sell tickets online for. 




In the Courses option at the top left of the screen, select the course from the drop-down section. Note, if you put a name in the Host field, this will show online as well. 


Also, tick the web option in the top middle section.


Your event will now show online. 


HART TIP: Your function billing must be set up for attendees for the ticket price to pull through on the booking engine.

Edit your online copy


In Cloud reservations, go to Sales > Functions > Events. Select the course from the dropdown menu and put in your wording.


Next, go to Hotel > Pictures > Cookery Course and upload any images for your courses.


Finally, in Hotel > Templates > Cookery Confirmation make sure you have a confirmation set up. 

The following tags can be used.


$$Name$$

$$Title$$

$$Surname$$

$$Course$$
$$CourseDate$$

$$Adults$$

$$TotalRate$$

$$Host$$


You can turn payments on or off for your cookery school in Sales > Setup > Cookery School.



Create direct links


You are able to set direct links to courses which can be used from your website to bypass the initial search page. 


To do this, add the url extension ?courseID= 

The ID number is the course ID found in HART under Configuration > Functions > Courses





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