Understanding Room Billing and splitting a bill between Rooms

At the end of this information article you will know how to; 

• Understand a room billing
• Split a bill to another room
• View and locate existing invoices.

To locate a bill prior to check out

Within the room reservation screen under the billing tab you will see what charges and payment has been made within  a folio.

The folio must be highlighted to see what is under that particular folio.

Pressing the view button shows you a breakdown of the elements within a bill, for example this will show you the elements of a rate plan package,

It is important to know this is not what the guest's sees it is for inhouse view only.

The coloured line to the side of the revenue line shows you how this was created

Blue: Manual 

Green: Fixed system generated

Arrow: this means this has been moved from another reservation

Hovering over these lines or the arrows  gives you a tool tip

Pressing the view button again bring you back to the original bill window  

Item: Pressing this button details the items on a POS order you must have the POS order you wish to look at highlighted

View: Flips between what the guest sees and a breakdown of elements for inhouse checking only

Bill: Pressing this button opens a new window where you can;

       Info: Display the guest bill prior to printing a VAT invoice 

       Print VAT: Create and print a VAT invoice, once the bill has been settled

       Email VAT: Emails a VAT invoice once the bill has been settled and a VAT invoice created 

       Reprint : Reprints a VAT invoice. 

Origin: Pressing here will show you any transactions that have been modified ( moved ) to another folio

Modify: Allows you to modify certain elements of the bill to another folio or guest room

Redo: Under re development 

Summary: Displays a summary of each element and its VAT - For inhouse only reporting

Pressing view will bring up a few extra buttons 

Edit: allows you to edit a same day transaction as long as a VAT invoice has not been created.

CC Receipt: allow you to print off a CC transaction if required

To split a charge to another room

Press the modify button to bring up the transfer transactions window.

Tick the revenue you wish to transfer 

Under the split amount field either fill in the amount you wish to split or the if this is a percentage the percentage you wish to split and tick the percentage box.

If moving this to another folio move the arrow to the folio in the top window and press the >> button next to that window.

If wishing to move to another room, press the three grey dot next to the get folio button and double click on the inhouse room you wish to move this to.

Press get folio

Then move the charges to the folio by moving the arrow next to the correct folio and pressing the >>arrow next to that window

To view existing invoice.

You have 2 options;

From a room navigate to the billing tab and press the Bill button then reprint.

or 

Navigate to Reception > Cashier and the invoice tab.

Here you can then choose 

• Reprint: with the invoice highlighted you can then re print.
• Older: pressing here to search for older invoices
• View bill: pressing this  button will allow you to view the invoice