Below is a glossary of the smart tags which can be used in each template or confirmation.
- Room
- Restaurant
- Spa Day
- Spa Treatment
- Golf
- Classes
- Cookery School / Event Tickets
- Pre-Arrivals Dinner
- Pre-Arrivals Room Reservation
- Payment Links Email
- Vouchers
- Wedding/Conference
Room Confirmations
Field | Tag | Notes |
Adults | $$Adults$$ | |
Amalgamated Class Info | $$ClassInfo$$ | Output: $$Class$$ on $$ClassDate$$ at $$ClassStart$$ |
Amalgamated Golf Info | $$GolfInfo$$ | Output: $$GolfCourse$$ on $$TeeDate$$ at $$TeeTime$$ for $$GolfAdults$$ players |
Amalgamated Primary | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Amalgamated Restaurant | $$RestaurantInfo$$ | Output: $$Service$$ on $$MealDate$$ at $$MealTime$$ for $$Covers$$ guests |
Amalgamated Sharer | $$Sharer$$ | Output: $$SharerTitlte$$ $$SharerName$$ $$SharerSurname$$ |
Amalgamated Spa | $$SpaInfo$$ | Output: $$Treatment$$ at $$TreatmentTime$$ on $$TreatmentDate$$ |
Arrival Date | $$Arrival$$ | |
Arrival Day | $$ArrivalDay$$ | |
Baby Cots | $$BabyCots$$ | |
Booking ID | $$ID$$ | |
Children | $$Children$$ | |
Class Date | $$ClassDate$$ | |
Class Day of Week | $$ClassDay$$ | |
Class End Time | $$ClassEnd$$ | |
Class Name | $$Class$$ | |
Class Start Time | $$ClassStart$$ | |
Departure Date | $$Departure$$ | |
Deposit | $$Deposit$$ | |
Extras | $$Extras$$ | Combines all extras booked. On WBE this will include everything added, in HART it will be any facility booking. |
Extra Bed | $$ExtraBed$$ | |
Golf Adults | $$GolfAdults$$ | |
Golf Course (Facility) | $$GolfCourse$$ | |
Golf Date | $$TeeDate$$ | |
Group Name | $$Group$$ | |
Meal (Dinner/Lunch) | $$Meal$$ | |
Meal Covers | $$Covers$$ | |
Meal Day of Week | $$MealDay$$ | |
Meal Time | $$MealTime$$ | |
Number of nights | $$Nights$$ | |
Pets | $$Pets$$ | |
Primary First Name | $$FirstName$$ | |
Primary Surname | $$Surname$$ | |
Primary Title | $$Title$$ | |
Promo Code | $$PromoCode$$ | |
Rate Description | $$Package$$ | |
Rate Name/Plan | $$RateName$$ | |
Rate Price | $$Rate$$ | Shows the rate element only |
Request Service | $$Request$$ | Pulls through any additions in the Arrangement Tab in HART |
Restaurant (Facility Name) | $$Restaurant$$ | |
Room Type | $$RoomType$$ $$RateType$$ | Rate Type will show the room type booked in HART, where as Room Type will show the room assigned. |
Sharer Guest First Name | $$SharerName$$ | |
Sharer Guest Surname | $$SharerSurname$$ | |
Sharer Guest Title | $$SharerTitle$$ | |
Spa Name | $$SpaName$$ | |
Total Rate | $$TotalRate$$ | The rate plus any extras booked |
Treatment (Service) | $$Treatment$$ | |
Treatment Date | $$TreatmentDate$$ | |
Treatment Day of Week | $$TreatmentDay$$ | |
Treatment Time | $$TreatmentTime$$ |
Restaurant Confirmations
Field | Tag | Notes |
Adults | $$Adults$$ | |
Allergens | $$Allergens$$ | Pull through any allergens stored on the profile |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Amalgamated Restaurant | $$RestaurantInfo$$ | Output: $$Service$$ on $$MealDate$$ at $$MealTime$$ for $$Covers$$ guests |
Cancel Link | $$CancelLink$$ | Provides a direct cancel link for that booking. View our guide on restaurant cancellation here for more information. |
Covers | $$Covers$$ | |
Date | $$MealDate$$ or $$Date$$ | |
Day Of Week | $$MealDay$$ or $$Day$$ | |
Deposit | $$Deposit$$ | |
First Name | $$FirstName$$ | |
Meal / Service | $$Service$$ | |
Notes | $$RestaurantNotes$$ or $$Notes$$ | |
Options | $$Option$$ | If you are using options on the engine, this will pull through what the guest has selected. |
Surname | $$Surname$$ | |
Times | $$MealTime$$ or $$Time$$ | |
Title | $$Title$$ |
Spa Day Confirmations
Field | Tag | Notes |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Booking ID | $$ID$$ | |
Date (inc. Day) | $$Arrival$$ | |
First Name | $$FirstName$$ | |
Schedule | $$Schedule$$ | |
Booked | $$Booked$$ | Used on the billing confirmation only |
Surname | $$Surname$$ | |
Title | $$Title$$ | |
Amount Paid | $$Paid$$ | |
Adults | $$Adults$$ | Used on the billing confirmation only |
Notes | $$Notes$$ | Used on the billing confirmation only |
Spa Treatment Confirmations
Field | Tag | Notes |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Amalgamated One Off | $$OneOffInfo$$ | Output: $$Treatment$$ on $$Date$$ at $$Time$$ |
Booking ID | $$ID$$ | |
Date | $$Date$$ or $$TreatmentDate$$ | $$Date$$ is only usable for single treatment confirmations. |
Day | $$Day$$ | |
Deposit | $$Deposit$$ | |
First Name | $$FirstName$$ | |
Notes | $$Notes$$ | |
Price | $$Price$$ | |
Surname | $$Surname$$ | |
Time | $$Time$$ or $$TreatmentTime$$ | $$Time$$ is only usable for single treatment confirmations. |
Title | $$Title$$ | |
Treatment Name | $$Treatment$$ or $$Service$$ |
Golf Confirmations
Field | Tag | Notes |
Adults | $$GolfAdults$$ or $$Adults | |
Amalgamated Booking Info | $$GolfInfo$$ | Output: $$GolfCourse$$ on $$TeeDate$$ at $$TeeTime$$ for $$GolfAdults$$ players |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Arrival | $$TeeDate$$ or $$Date$$ | |
Buggies | $$Buggies$$ | |
Buggy Charges | $$BuggyCharge$$ | |
Course (Facility name) | $$GolfCourse$$ | |
Day of week | $$TeeDay$$ | |
Deposit | $$Deposit$$ | |
First Name | $$FirstName$$ | |
Green Fee | $$GreenFee$$ | |
Member Number | $$MemberNo$$ | |
Players Names | $$Players$$ | For when you have a tee time with all player's names correctly done |
Surname | $$Surname$$ | |
Tee Time | $$TeeTime$$ | |
Title | $$Title$$ | |
Total Rate | $$TotalRate$$ |
Golf Cancellations
Field | Tag | Notes |
Link to cancel the booking | $$CancelLink$$ | Used in hyperlink |
First Name | $$FirstName$$ | |
Guest Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Last Name | $$Surname$$ | |
List | $$List$$ | Pulls through the list of tee times available booked when the guest does not have a direct cancel link |
Tee Booking ID | $$TeeBookingID$$ | Can be used with $$CancelLink$$ to make the booking ID have a cancellation link in |
Tee Date | $$TeeDate$$ | |
Tee Day | $$TeeDay$$ | |
Tee Time | $$TeeTime$$ | |
Title | $$Title$$ |
Classes Confirmations
Field | Tag | Notes |
Amalgamated Class Info | $$ClassInfo$$ | Output: $$Class$$ on $$ClassDate$$ at $$ClassStart$$ |
Amalgamated Guest Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Class Duration | $$ClassDuration$$ | |
Class End Time | $$ClassEnd$$ | |
Class Name | $$Class$$ | |
Class Start Time | $$ClassStart$$ | |
Date | $$ClassDate$$ | |
Day of week | $$ClassDay$$ | |
Deposit | $$Deposit$$ | |
First Name | $$FirstName$$ | |
Price | $$ClassPrice$$ | |
Surname | $$Surname$$ | |
Slots | $$Slots$$ | Used when engine is used for activities only. |
Cookery School / Event Tickets Confirmations
Field | Tag | Notes |
Amalgamated Course | $$CourseInfo$$ | Output: $$Course$$ with $$Host$$ on $$CourseDate$$ at $$CourseTime$$ |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Course | $$Course$$ | |
Course Date | $$CourseDate$$ | |
Deposit | $$Deposit$$ | |
Guests | $$Adults$$ | |
Host | $$Host$$ | |
Name | $$Name$$ | |
Surname | $$Surname$$ | |
Time | $$Time$$ | |
Title | $$Title$$ | |
Total Rate | $$TotalRate$$ |
Pre-Arrivals Dinner
Field | Tag | Notes |
Adults | $$Adults$$ | |
Allergens | $$Allergens$$ | |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Amalgamated Restaurant | $$RestaurantInfo$$ | Output: $$Service$$ on $$MealDate$$ at $$MealTime$$ for $$Covers$$ guests |
Covers | $$Covers$$ | |
Date | $$MealDate$$ | |
Day of week | $$MealDay$$ | |
First Name | $$FirstName$$ | |
Last Name | $$Surname$$ | |
Restaurant | $$Restaurant$$ | |
Service | $$Meal$$ | |
Time | $$MealTime$$ | |
Title | $$Title$$ |
Pre-Arrivals Room Reservations
Field | Tag | Notes |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Arrival Date | $$Arrival$$ | |
First Name | $$FirstName$$ | |
Itinerary | $$Extras$$ | |
Last Name | $$Surname$$ | |
Title | $$Title$$ |
Payment Links
Field | Tag | Notes |
Amalgamated Name | $$GuestName$$ | Output: $$Title$$ $$FirstName$$ $$Surname$$ |
Arrival Date | $$Arrival$$ | |
Departure Date | $$Departure$$ | |
Adults | $$Adults$$ | |
Booking ID | $$ID$$ | Booking ID |
Membership | $$Membership$$ | |
Link | $$PaymentLink$$ | Must be included in the template |
Vouchers
Voucher Email Template & e-Voucher Template | |
Name | $$Name$$ |
Message | $$Message$$ |
Entitlement | $$Entitlement$$ $$Value$$ |
Voucher Number | $$VoucherNo$$ |
Terms & Conditions (pulls from your voucher T&C's) | $$Terms$$ |
Expiry | $$Expiry$$ |
Voucher Billing | |
Name | $$Name$$ |
Total Paid | $$Amount$$ |
Vouchers purchased | $$VoucherList$$ |
Voucher Dispatch | |
Name | $$Name$$ |
Voucher Name | $$VoucherName$$ |
Voucher Code | $$VoucherNo$$ |
Recipient | $$Recipient$$ |
Delivery Option | $$Delivery$$ |
Wedding/Conference Functions
Wedding/Conference Templates | |
First Name | $$Name$$ |
Surname | $$Surname$$ |
Title | $$Title$$ |
Rate Type | $$RateType$$ |
Arrival | $$Arrival$$ |
Departure | $$Departure$$ |
Adults | $$Adults$$ |
Requests | $$Requests$$ |
Package Name | $$Package$$ |
ID | $$ID$$ |
Total Rate | $$TotalRate$$ |
Room Type | $$RoomType$$ |
Deposit | $$Deposit |
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